Privacy Policy
This Privacy Policy explains how Ambivert Technologies Private Limited ("CktHub", "we", "us", "our") collects, uses, and protects information when you visit this website or place an order with us.
1. Information we collect
We collect information you provide directly to us, including:
- Contact and delivery details — name, mobile number, email address, delivery address, and pincode, provided when you place an order or contact us.
- Order details — the products, quantities, and amounts of orders you place.
- Communications — messages you send us via WhatsApp, email, or contact forms, including any information you choose to share in those messages.
- Technical information — automatically collected data such as IP address, browser type, device information, and pages visited, used for basic site analytics and security.
2. How we use your information
We use the information we collect to:
- Process, confirm, and fulfil your orders, including shipping and delivery.
- Communicate with you about your order status, confirmations, and support queries.
- Respond to enquiries sent via WhatsApp, email, or our contact page.
- Improve our website, products, and customer experience.
- Comply with applicable legal, tax, and regulatory obligations.
- Prevent fraud and protect the security of our website and business.
3. Payment information
Payments are made directly by you via UPI to our UPI ID, using your own UPI-enabled banking app. We do not collect, store, or have access to your bank account details, UPI PIN, card numbers, or other sensitive payment credentials — these remain solely between you and your banking or UPI application provider.
Order reference numbers, amounts, and the customer details you enter (name, mobile, address, pincode) are shared with us by you directly, typically via WhatsApp, so that we can identify and process your order.
6. Data security
We take reasonable technical and organisational measures to protect the information you share with us from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Data retention
We retain order and communication information for as long as necessary to fulfil the purposes described in this policy, including to comply with legal, accounting, and tax requirements, and thereafter delete or anonymise it where feasible.
8. Your rights and choices
You may contact us at any time to:
- Ask what personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your information, subject to our legal and operational retention requirements.
- Withdraw consent for optional communications.
To exercise any of these rights, please write to us at hello@ambiverttech.com.
9. Children's privacy
Our website and products are not directed at children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
10. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The "Last updated" date at the top of this page indicates when this policy was last revised. Continued use of our website after changes constitutes acceptance of the updated policy.
11. Contact us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact:
Ambivert Technologies Private Limited
Excellaa Plazzo, A107, near Bharat Petrol Pump,
Ambegaon Budruk, Pune, Maharashtra 411046, India
Mobile: +91 99601 60016
Email: hello@ambiverttech.com
This policy is governed by the laws of India, and any disputes relating to it are subject to the exclusive jurisdiction of the courts in Pune, Maharashtra.